Hospital Leadership

Activate families.
Improve outcomes.
Lower costs.

ICU Nurse Designed

Evidence-Based

Safe & Secure

Active Clinical Trial

The Hidden Cost of ICU Overwhelm

Disengaged families can cost you up to $46K per patient.

Overwhelmed family in ICU waiting area

When families can't effectively engage...

  • • Delirium episodes increase
  • • Physical restraint usage increases
  • • Adverse events multiply
  • • Care decisions are delayed
  • • Hospital readmissions spike

The Daily Struggle

  • Nurses are stretched thin: already at capacity limits
  • Families arrive overwhelmed: shocked and unprepared
  • Clinical staff struggle to meaningfully engage caregivers
  • Inconsistent family experiences across units and shifts
Tired ICU nurses dealing with overwhelmed families

Healthcare systems lack practical tools to integrate families into care teams.

The Implementation Reality

  • Family caregivers provide unpaid care with minimal preparation and often-unprocessed trauma
  • 68% of ICUs fail to operationalize the "F" component of the ABCDEF Bundle
  • Less than 15% of family engagement interventions include standardized assessment
  • Only 8% of family engagement interventions successfully integrate with existing clinical workflows

meaningfully engaging families can result in up to

$5.5M in Annual Savings*

Reduce Delirium, Sedation Use, Physical Restraint Use, Pain, Agitation, Anxiety, Adverse Events, Readmissions

Improve Decision-Making, Advanced Planning, Satisfaction

Download Financial Case Study

*Conservative estimate for hospital systems with at least 500 ICU admissions annually, based on current literature.

Our Comprehensive Solution

Digital platform + Expert implementation + Real-time analytics

FamilyRoom.Health app interface

FamilyRoom.Health Digital Platform

Evidence-based digital intervention built on NIH-funded research that systematically transforms family caregiver engagement.

  • Validated assessment of family readiness and needs
  • Personalized guidance based on emotional state and care phase
  • Evidence-based care activities families can safely provide
  • EHR integration capabilities (validated with Epic Systems)
  • Mobile-first design accessible via QR code at bedside
Expert Implementation Team training nurses

Expert Implementation Support

Comprehensive deployment methodology led by implementation nurse scientist and healthcare change management expert.

  • Organizational readiness assessment and workflow mapping
  • Customized training program for nursing staff and leadership
  • PDSA protocol designed for continuous improvement
  • Stakeholder engagement across all levels of organization
  • Sustainability planning and framework for system-wide deployment
Real-time Analytics Dashboard showing engagement metrics

Comprehensive Analytics & Reporting

Real-time data infrastructure built within REDCap with comprehensive outcome measurement framework.

  • Real-time engagement metrics and family utilization data
  • Quality indicator tracking aligned with ICU benchmarks
  • Monthly reporting with actionable insights
  • Cost-effectiveness analysis and operational impact evaluation
  • Publication-quality evidence generation for your institution

Start Small, Scale Smart, Measure Impact

Get Started With a Conversation

Family Room

6-8 MONTHS

Familyroom.health Engage Pilot

What's Included

  • White-labeled secure platform
  • PhD-led implementation team
  • Weekly performance reporting
  • Publication-ready data analysis
  • ROI documentation for leadership
  • Magnet Recognition Program Standards Available

$325 / bed / month platform subscription

Implementation fee starting at $35K

Schedule Discovery Call
Accepting one more pilot partner in 2026

Meet Our Core Team

Implementation science expertise meets healthcare change management

Dr. Breanna Hetland - Implementation Nurse Scientist

Dr. Breanna Hetland

Implementation Nurse Scientist

Internationally recognized implementation scientist and expert in ICU family engagement with a deep understanding of bedside realities and family needs.

Greg Nelson - Human-Centered Designer

Greg Nelson

Human-Centered Designer

15+ years human-centered design experience leading complex digital transformation initiatives that balance technical capabilities with real human experiences.

Our Mission

Create more healing moments for families experiencing critical care.